For callers reaching your team by phone

Phontus Phone Line

Interpreting built into your business number. Customers call the number they already have for you, your team answers as usual, and Phontus interprets between them on the line.

Phontus Phone Line

Your caller.
Your team.
A shared understanding.

Spanish ⇄ English interpretation on the line.

  • Your existing number or a dedicated one
  • No app or account for callers; no Phontus kit required
  • Covers the calls that arrive when no kit is nearby
  • Calls appear in the same session history as kit sessions

Spanish ⇄ English at launch

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Human interpreters, part of the system

AI for the everyday.
A person when
it matters.

Different conversations need different levels of support. Start everyday exchanges with AI. For additional complexity or your organization’s requirements, staff can request a human interpreter from the same session — on a kit or the Phone Line.

  1. 01

    AI interpretation

    Begin the everyday conversation.

  2. 02

    Additional support is needed

    Your team decides when to bring in a person.

  3. 03

    Call a human interpreter

    Request support from the session.

  4. 04

    The interpreter joins

    AI interpretation continues while they join.

  5. 05

    The conversation continues

    Human interpretation stays part of the session.

Discuss human support for your team
Phontus session interface showing language selection, an interpreted exchange and a call interpreter control.
A look at the Phontus session experience.

The transcript marks the turns handled by a human interpreter.
Support arrangements are discussed for your setting.

Part of your organization.
Part of one system.

Manage sites, staff, device enrollment, retention and usage across kits and the Phone Line.

Explore the platform →
Let’s start a conversation

Put Phontus where
conversations happen.

Request a demo